Real-Time Data (RTD)

Background

On 18 December 2025, the Australian Energy Market Commission (AEMC) published a final determination to enable consumers and their appointed representatives to have access to real-time data from smart meters. Access to real time data enables consumers to lower their energy bills and supports the integration of Consumer Energy Resources into the NEM.

The AEMC’s final determination:  

• enables all consumers to request access to real-time data from smart meters from 30 November 2028.  
• enables representatives appointed by customers and accredited by the Australian Energy Market Operator (AEMO) to also access the data, subject to the relevant customer's consent.
• changes the meter minimum service specifications (min specs) so that all new meters installed from 30 November 2028 would be capable of communicating real-time data.
• defines the service and associated roles and responsibilities including:
  • a definition of real-time data in the National Electricity Rules (NER)
  • AEMO-specified real-time data procedures
  • a requirement on retailers to facilitate access to real-time data
  • a requirement on metering coordinators (MCs) to facilitate access to real-time data in accordance with a retailer's request and any requirements specified in AEMO's real-time data procedures.

High-Level Implementation Assessment (HLIA)

Industry engagement

This initiative forms part of NEM Reform Program and market participants can get involved by visiting: